Refund policy

Thank you for shopping with Kingdom Chick™. Our apparel and merchandise are produced especially for you once your order is placed. Because our products are made to order, we do not accept general returns or exchanges.

Returns & Exchanges

We do not accept returns or exchanges for incorrect size or color selections, changes of mind, or personal preference. Please review product descriptions and sizing information carefully before placing your order.

If you have a question about sizing before ordering, please contact us at info@thekingdomchick.com. We’re happy to help.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us at info@thekingdomchick.com within 30 days of receiving your order.

Please include your order number and clear photos of the item and the issue so we can review your request.

If your claim is approved, we will work with you to provide an appropriate replacement or refund.

Sizing Issues

Because each item is made to order, we cannot offer exchanges when the wrong size is ordered. Please review the sizing information provided on the product page before purchasing.

If you believe you received an item that was incorrectly labeled or does not match the size ordered, contact us at info@thekingdomchick.com with your order number and photos so we can review the issue.

THE POUR & Kingdom Chick™ Experiences

Registration for THE POUR and other Kingdom Chick™ experiences is subject to the cancellation, refund, and transfer terms provided on the applicable registration or event page.

Physical-product return policies do not apply to mentorship programs, events, workshops, or other experiences.

Questions?

If you have any questions about your order or this policy, please contact us at info@thekingdomchick.com